In her work, leadership consultant, author, and speaker Dorothy Kudla has found that 87% of employees believe they would do better work if they had clearer expectations. In this third segment of an eight-part series, Dorothy explains why Setting Expectations is a key leadership function, emphasizing that clarity requires defining both the desired results and the specific process for achieving them.
In this clip, Dorothy discusses:
- The insight that the vast majority of employees feel they could perform better with more clarity from their leaders.
- Why leaders must define both the what and the how when assigning work.
- Establishing process expectations, such as the level of teamwork, collaboration, or autonomy required for a project.
- How to avoid leaving team members in a void by providing the necessary context for their assignments.
This series is designed to help managers simplify their approach and lead with intention. Upcoming segments will explore the remaining functions of a leader, and a discussion on leading through AI.
