Mastering Feedback

Mastering Feedback 2019-12-05T19:08:03+00:00

Program Objective

Learn how to provide positive and constructive feedback, in a way that redirects unwanted performance and reinforces positive behaviours.

Program Outline

  • Defining reinforcing and redirecting feedback

  • Explore common mistakes in giving feedback

  • Learn feedback model

  • Practice providing reinforcing and redirecting feedback

  • Receive feedback from peers

  • Post-program assignment



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